Refund Policy

Thank you for your interest in North East Hearing & Speech Clinic (NEHSC) e-books! This Refund Policy outlines the terms under which you may request a refund for a downloadable e-book purchased from our website within 5 days of your purchase. The refund will be settled withing 5-7 working days.

1. Non-Refundable Purchases

Due to the irrevocable nature of digital downloads, all NEHSC e-book sales are final. Once your purchase is confirmed, the e-book becomes immediately available for download. This policy ensures fairness for both NEHSC and its customers.

2. Review Before Purchase

We strongly encourage you to thoroughly review the e-book description before finalizing your order. The description clearly details the content covered within the e-book, allowing you to assess its suitability for your needs.

3. Acknowledgement of Policy

By completing the purchase of an NEHSC e-book, you acknowledge that you have read, understood, and agreed to the terms outlined in this Refund Policy.

4. Exceptions

a. Technical Issues: In the rare circumstance of a technical issue preventing you from downloading the purchased e-book, please contact NEHSC at contact@northeasthearingspeech.com within 5 days of your purchase. We will investigate the issue and make every reasonable effort to facilitate a successful download or provide an alternative solution.

b. Order Errors: If you receive an incorrect e-book due to our error, NEHSC will promptly provide you with the correct e-book or issue a full refund upon verification of the error.

5. Contact Us

For any questions or concerns regarding this Refund Policy, please do not hesitate to contact NEHSC at contact@northeasthearingspeech.com.

6. Changes to this Policy

NEHSC reserves the right to modify this Refund Policy at any time and without prior notice. We recommend periodically reviewing this policy for any updates.

7. Governing Law

This Refund Policy and your purchase of an NEHSC e-book shall be governed by and construed in accordance with the laws of India.